A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Like most websites, Charles Wells uses cookies for a variety of purposes in order to improve your online experience. For example, we may track the total number of visitors to our Sites on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the Site, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and sweepstakes and to help customise your Charles Wells web experience. We may associate personal information with a cookie file in those instances. We may collect personal information about our visitors’ online activities, overtime and across third-party websites, when using our Online services.

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this Site.

Other Technologies
We may use other technologies, including web beacons and JavaScript, which sometimes work together with cookies and other means with our Sites and Mobile Apps to uniquely identify your device. These other technologies help enable features on our Sites and within our Mobile Apps.

We may also use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail.

7. Links to Other Websites and Social Media
Our Online Services may offer links to third-party websites that are not operated by Charles Wells. If you visit one of these linked websites, you should review the website’s privacy policy, terms and conditions, and other policies. We are not responsible for the policies and practices of third-parties. Any information you submit to those third-parties is subject to their privacy policy, terms and conditions, and other policies.

8. Information Security
Charles Wells is committed to taking appropriate measures designed to keep personal information secure. We have in place technical, administrative, and physical procedures designed to protect personal information from accidental, unlawful or unauthorised loss, access, disclosure, use, alteration, or destruction. While we take efforts to safeguard our information systems, no website, mobile application, computer system, or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

9. Retention of Personal Information
We retain personal information for the period of time necessary to fulfil the purposes outlined in this Privacy Policy and per Charles Wells records retention policies unless a longer retention period is required or permitted by law.

10. International Data Transfers
Charles Wells operates outside of the UK (but within the EEA) with business processes, management structures and technical systems that cross borders. As such, we may share information about you within the Charles Wells Group and transfer it those countries in the world where we do business, in connection with the uses identified above and in accordance with this Privacy Policy and as permitted by the applicable laws.

11. Changes to our Privacy Policy
We may change this Privacy Policy from time to time. If we change the Privacy Policy, we will post the revised version here and change the “Effective Date” listed at the top of this Policy. We encourage you to check here periodically for the most up-to-date version of our Policy.

12. How to Contact Us
If you wish to contact us concerning this Privacy Policy you can email or write to us at

Privacy – Wells & Co. Compliance Team,
Wells & Co.,
Havelock Street,
MK40 4LU.